Frequently Asked Questions2020-06-04T09:43:50-05:00

PJ Trailers FAQ

Below are answers to some of the most frequently asked questions for PJ Trailers.

Frequently Asked Questions

Can I buy trailers directly from PJ Trailers?2020-06-03T16:45:25-05:00

No, trailers must be purchased through a dealer. Go to our Dealer Finder to find the dealer closest to you.

How do I file a warranty claim?2020-06-03T17:20:21-05:00

Step 1.
Register your trailer via our online Warranty Registration form.

Step 2.
Complete the Warranty Request Form.

Step 3.
A customer service representative will contact you regarding the next steps.

How do I get a replacement VIN sticker?2020-06-04T08:44:10-05:00

A replacement VIN sticker can be requested by filling out a VIN Request Form.

How much do your trailers cost?2020-06-03T16:45:43-05:00

PJ Trailers does not price trailers from our office. All trailer pricing is handled through PJ dealers.

How should I maintain my battery?2020-06-03T16:30:10-05:00
While the battery will receive a minimal charge when connected to your tow vehicle, we recommend using the integrated trickle battery charger. The charger is included inside the toolbox and is pre-wired to the battery. To fully charge your trailer battery, plug in a 110v extension cord to the outlet on the exterior of the toolbox.
If my VIN sticker is missing, where can i find a identifing number?2020-06-04T11:00:39-05:00
If your VIN sticker is missing or damaged, you can locate the last 7 digits of the VIN (Serial Number) stamped in the tongue or welded on the inside the frame. You can get a replacement sticker by filling out a VIN Request Form.
What hydraulic fluid should I use?2020-06-03T16:13:49-05:00
We recommend using Dextron III or Chevron AW 32 non-foaming hydraulic fluid.
What is Gross Axle Weight Rating (GAWR)?2020-06-03T16:36:43-05:00

The Gross Axle Weight Rating is maximum total weight to be carried by a single axle. This weight rating must never be exceeded.

What is Gross Vehicle Weight Rating (GVWR)?2020-06-03T16:34:46-05:00

The Gross Vehicle Weight Rating is maximum total weight of the fully loaded trailer including cargo. This weight rating must never be exceeded.

What is the warranty on my trailer?2020-06-03T17:36:10-05:00

All PJ Trailers come with a Three (3) Year Frame and One (1) Year Limited Warranty.

Please review the following document for the full PJ Trailers Warranty Policy.

PJ Trailers Warranty Policy

 

Where can I find the owner’s manual for Dexter Axles?2020-06-03T17:04:08-05:00

Owners manuals for Dexter axles are located at: https://www.dexteraxle.com/resources/manuals

Where can I get a manual for my PJ Trailer?2020-06-03T16:41:24-05:00

Visit our Support section to download our trailer manuals.

Where can I purchase OEM parts for my trailer?2020-06-03T17:10:10-05:00

You can find a complete offering of OEM and aftermarket parts by checking out our online store at parts.pjtrailers.com.

To find a local authorized PJ Trailer Parts dealers visit parts.pjtrailers.com/locations/.

Where do I find my VIN sticker?2020-06-04T10:58:39-05:00

A VIN (Vehicle Identification Number) sticker is located on the front of your PJ Trailer and is 17 characters long.

Trailer Type Location
Bumper Pull Inside the Tongue
Bumper Pull Dump Driver Side of Dump Body
Gooseneck On the Riser by the Jack Handle

If your VIN sticker is missing or damaged, you can locate the last 7 digits of the VIN (Serial Number) stamped in the tongue or welded on the inside the frame. You can get a replacement sticker by filling out a VIN Request Form.

VIN Number Key

VIN Number Decoder

YearIdentifier Codes

T = 1996, V = 1997, W = 1998, X = 1999, Y = 2000

1 = 2001, 2 = 2002, 3 = 2003, 4 = 2004, 5 = 2005, 6 = 2006, 7 = 2007, 8 = 2008, 9 = 2009

A = 2010, B = 2011, C = 2012, D = 2013, E = 2014, F = 2015, G = 2016, H = 2017, J = 2018, K = 2019, L = 2020, M = 2021

Where is my nearest PJ Trailers dealer?2020-06-03T16:45:50-05:00

To find your nearest dealer go to our Dealer Finder.