PJ TRAILERS FAQ

PJ Trailers does not price trailers from our office. All trailer pricing is handled through PJ dealers

To find your nearest dealer go to our Dealer Finder.

The best way to get a price is to contact one of our 300+ independent dealers by using our dealer finder. Our dealers will be able to give you a quote on the trailer delivered to their location. You will also be able to see estimated current inventory levels for many of our dealers.

At PJ Trailers, we believe your dealer operating in your market can provide you the trailer you need at the most competitive price. And your PJ Trailers dealer will be there to provide the service, support and guidance you may need over the many years you will use your trailer. Our dealers provide a high-quality customer service experience that you cannot get when you buy factory direct.

• Factory stores are no cheaper than independent dealers.

  When a trailer manufacturer owns a factory store they still have all the same overhead costs that an independent dealer would have. This includes buying or leasing a building with land, staffing, equipment, tools, insurance, & utilities. Factory stores with “factory direct pricing” is an illusion. They can actually be more expensive since they have to absorb more of these “fixed costs” on their one product line. Also, independent dealers are typically locally owned, keeping your money in your community!

• Your delivered price drops when shipped in full loads.

  The most efficient way to ship open trailers are in bulk loads to one of our 250+ dealers through the US & Canada. These loads may have as few as 4 trailers and as many as 20 depending on their sizes. This means you only have to pay for a fraction of the delivery cost versus a single unit being shipped to you.

  Don’t waste your time & money by driving hundreds (or thousands) of miles to a factory when your trailer could have been delivered to your nearest dealer for a fraction of the price.

• Over 300 locations with physical inventory on-hand.

  Our network of independent trailer dealers keep inventories of around 7,000-9,000 of trailers on hand ready to sell at over 300 locations throughout the US & Canada. Without this network of independent dealers, it would be practically impossible for a potential customer to physically see the trailer they are buying without driving to the factory.

• Keep your money in your community.

  Many of our independent dealers are locally owned and staffed. Studies show that around 64% of what you spend with a local business is reinvested into the community. When you buy from a local dealer you are keeping your money in your area.

• Service before the sale.

  Each customer has their own set of needs and expectations for how they plan on using their trailer. An independent dealer will be able to take the time to answer questions and help make sure the trailer you buy is what best fits your needs. There is no network of open trailer dealers more knowledgeable about our products and how they can help you than ours.

• Service and support after the sale.

  Open trailers are notorious for being abused, overloaded, and often times neglected. When something goes wrong, the last place you want to be is hundreds or even thousands of miles away from the factory. Only a vast network of independent dealers, will have the expertise to service your trailer wherever you may be.

• Factory store service is not as good.

  Your PJ Trailer dealer is typically an entrepreneur with roots in your community. They own their own business and they are only successful if you’re a happy and satisfied. And as business owners, they never turn out the lights and go home. They work for you and are committed to your satisfaction.

• Buy what you want, not what someone wants you to buy.

  Independent dealers base their inventory selection on your needs. This makes sure the trailers they carry are what is needed in your area, giving you an excellent selection. Often times factory outlets are glorified holding grounds for trailers they have built too many of at the factory.

The Curb Weight is the total weight of your empty tow vehicle/trailer as it sits resting on the “curb”. This generally provided by the manufacture and does not include any additional loaded items, such as passengers, cargo, fuel, or accessories.

The Gross Axle Weight Rating is maximum total weight to be carried by a single axle. This weight rating must never be exceeded.

The Gross Combined Weight Rating (GCWR) is the maximum allowable weight for the combination of your tow vehicle and trailer.

The Gross Vehicle Weight Rating is maximum total weight of the fully loaded trailer including cargo. This weight rating must never be exceeded.

Hitch or Tongue Weight is the total weight that the trailer’s tongue places at the coupling point or hitch of the tow vehicle. For safe towing, the recommended amount of tongue weight is 10% – 15% of your loaded trailer’s weight.

The Passenger Weight is the total combined weight of all passengers (People and/or Pets) you are traveling within the tow vehicle.

Payload Capacity is the maximum amount of weight you can safely add to a tow vehicle’s cargo area in addition to its curb weight.

Visit our Support section to download our trailer manuals.

If your VIN sticker is missing or damaged, you can locate the last 7 digits of the VIN (Serial Number) stamped in the tongue or welded on the inside the frame. You can get a replacement sticker by filling out a VIN Request Form.

A VIN (Vehicle Identification Number) sticker is located on the front of your PJ Trailer and is 17 characters long.

All PJ Trailers come with a Three (3) Year Frame and One (1) Year Limited Warranty.

Please review the following document for the full PJ Trailers Warranty Policy.